JusticeChamp

JusticeChamp™ Privacy Policy

Ontario-first revised draft • 6 October 2026 • Draft for legal review

JUSTICECHAMP HANDLES SENSITIVE LEGAL-MATTER INFORMATION. THIS POLICY EXPLAINS WHAT WE COLLECT, WHY WE USE IT, WHEN WE SHARE IT, AND THE CHOICES AND RIGHTS AVAILABLE TO USERS.

This Privacy Policy describes how SolonIQ Inc. (“SolonIQ,” “we,” “us,” or “our”), operator of JusticeChamp™, collects, uses, discloses, retains and protects personal information through the JusticeChamp website, applications, lawyer portal and related services (collectively, the “Platform”).

This Policy is intended to reflect the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and other applicable Canadian privacy requirements. Additional or different notices may apply in other jurisdictions. Where applicable law provides greater rights, that law prevails.

1. Accountability and privacy contact

SolonIQ is responsible for personal information under its control, including information processed by service providers on our behalf. We designate a Privacy Officer responsible for our privacy-management program.

Privacy Officer
SolonIQ Inc.
[BUSINESS ADDRESS]
Email: [PRIVACY EMAIL]

Questions, access requests, correction requests, withdrawals of consent and privacy complaints should be directed to the Privacy Officer.

2. Personal information we collect

The information we collect depends on how you use the Platform. Because JusticeChamp helps people organize legal problems, some information may be highly sensitive.

  • Account and contact information, such as name, email address, telephone number, login credentials and account settings.
  • Identity and eligibility information, where needed to verify age, identity, lawyer status, firm affiliation or authority.
  • Legal-matter and intake information, such as employment history, termination or severance information, accident or incident details, dates, parties, locations, claim facts, desired outcomes and answers to structured questions.
  • Documents and document contents, such as employment contracts, termination letters, severance packages, correspondence, incident records, photographs and other files you choose to upload.
  • Information about third parties contained in your submissions, such as employers, opposing parties, witnesses, family members or other persons. Please provide only information reasonably necessary for your requested service and that you have authority to provide.
  • Lawyer and law-firm information, such as professional profile information, jurisdictions, practice areas, languages, availability, matter preferences, conflicts information, subscription status and referral activity.
  • Communications with us, including support requests, feedback, survey responses and records of consent choices.
  • Payment and transaction information for paid services. Payment-card information may be collected directly by a third-party payment processor rather than stored by us.
  • Technical and usage information, such as IP address, device and browser information, app version, login activity, pages or features used, cookies, diagnostic logs, crash data and security events.

3. Information generated by the Platform

JusticeChamp may generate or infer information from material you submit, including document summaries, extracted dates or entities, issue flags, categories, completeness or readiness indicators, routing information and lawyer matches. These outputs may constitute personal information when linked to an identifiable person.

Automated Outputs are used to provide the requested service and should not be treated as legal opinions or determinations of legal rights.

4. Why we collect and use personal information

  • Provide, personalize and maintain JusticeChamp features and user accounts.
  • Process legal-matter intake, document review, summaries, structured questions and requested next-step information.
  • Match or introduce Consumers to participating lawyers and law firms when a Consumer requests that service.
  • Conduct or facilitate conflicts screening, preliminary matter assessment, routing and communication with participating firms where authorized.
  • Operate law-firm subscriptions, beta programs, referral routing and partner accounts.
  • Authenticate users, prevent fraud, protect accounts, monitor security and investigate misuse.
  • Provide customer support, service communications and legally required notices.
  • Improve product functionality, accessibility, performance, reliability and user experience.
  • Conduct analytics, testing, research and business planning using information in identifiable form only where reasonably necessary and permitted, and using aggregated or de-identified information where practicable.
  • Comply with legal, regulatory, tax, accounting, security and dispute-resolution obligations.

5. Consent and sensitive legal information

We seek consent in a manner appropriate to the sensitivity of the information and the context. Legal-matter information, uploaded documents and information concerning employment, injury, finances, family disputes or other legal problems may be sensitive. Where PIPEDA or other applicable law requires express consent, we will obtain it through an affirmative action such as an unchecked checkbox, an in-app confirmation or another clear opt-in.

We will identify the material purposes of collection, use and disclosure at or before collection. If we propose a materially new purpose or a disclosure outside a user’s reasonable expectations, we will obtain any additional consent required by law.

You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may mean we can no longer provide some or all Platform features.

6. Lawyer matching and disclosure to law firms

We do not automatically disclose every Consumer submission to every participating law firm.

When you request a lawyer match or connection, we may ask for express permission to share information with one or more participating firms. Depending on the workflow, this may occur in stages:

  1. A limited or structured matter summary may be shared to determine practice fit, capacity or preliminary interest.
  2. Identifying information, adverse-party information or other details may be shared for conflicts screening where necessary.
  3. Additional intake information and documents may be shared after a firm indicates interest and the Consumer authorizes the connection or disclosure.

Participating lawyers and law firms are independent organizations. Once information is disclosed to a firm, that firm may become independently responsible for its handling of the information under professional and privacy obligations. Review the firm’s privacy practices where appropriate.

A match or disclosure does not itself create a lawyer–client relationship. Information submitted to JusticeChamp is not automatically subject to solicitor–client privilege.

7. Service providers and artificial-intelligence providers

We may use service providers to perform functions such as cloud hosting, data storage, security, identity services, email or messaging, analytics, customer support, payment processing, document processing and artificial-intelligence functionality.

Service providers may process personal information only for authorized purposes and are required by contract or other appropriate means to protect information consistent with applicable privacy law and our obligations.

Where an external AI provider processes user content, we will configure and contract for the service, where reasonably available, so that the information is used to provide our service and not to train a provider’s general-purpose model for unrelated purposes. We will not intentionally use identifiable legal-matter information to train a generalized third-party AI model without separate notice and any consent required by law.

8. Other disclosures

We may disclose personal information:

  • to participating law firms when a Consumer requests or authorizes a lawyer connection, as described above;
  • to vendors and service providers acting on our behalf;
  • where required or permitted by law, including in response to valid legal process, regulatory requirements or to protect rights, safety and security;
  • to professional advisers, auditors, insurers or financing sources under appropriate confidentiality obligations where reasonably necessary;
  • in connection with a proposed or completed financing, merger, acquisition, reorganization or sale of all or part of our business, subject to applicable legal requirements and confidentiality protections; and
  • with your direction or consent.

We do not sell identifiable legal-matter information to data brokers or advertisers. If our business model changes in a way that would involve a materially different use or disclosure of sensitive personal information, we will provide notice and obtain any consent required by law.

9. De-identified and aggregated information

We may use information that has been aggregated or de-identified so that it is not reasonably capable of identifying an individual for product analytics, market research, service improvement, statistical reporting, security, system evaluation and business planning. We will not attempt to re-identify de-identified information except where reasonably necessary to test de-identification, protect security, or as otherwise permitted by law.

10. Cross-border processing

Our service providers may process or store personal information in Canada, the United States or other jurisdictions. When personal information is processed outside Canada, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement or national-security authorities as permitted by local law.

SolonIQ remains accountable under applicable Canadian privacy law for personal information transferred to service providers for processing and uses contractual or other measures designed to require an appropriate level of protection.

11. Cookies, analytics and similar technologies

We may use cookies, software development kits, local storage and similar technologies to keep users signed in, remember preferences, understand Platform usage, maintain security and improve performance. Where required by law, we will request consent for non-essential tracking technologies.

You can manage certain browser or device settings, although disabling necessary technologies may affect Platform functionality.

12. Marketing communications

Providing an email address or telephone number for account, intake or lawyer-matching purposes does not by itself mean that you agree to receive unrelated promotional messages. Where required by Canada’s Anti-Spam Legislation (“CASL”), we will obtain consent before sending commercial electronic messages and will provide the required sender identification and an unsubscribe mechanism.

You may unsubscribe from marketing messages at any time. We may still send non-promotional messages necessary to provide requested services, protect your account or satisfy legal obligations.

13. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes identified in this Policy, provide requested services, support legitimate business and security needs, comply with legal or regulatory obligations, resolve disputes and enforce agreements.

Retention periods may vary by information type and user relationship. When information is no longer required, we will delete, destroy or de-identify it in accordance with our retention practices, subject to residual backup cycles and legal preservation requirements.

Specific contractual deletion or export periods for Firm User accounts, if any, will be stated in the applicable subscription or service terms and must reflect the Platform’s actual technical retention settings.

14. Safeguards

We use administrative, technical and physical safeguards that are appropriate to the sensitivity, amount, format and distribution of personal information. Measures may include encryption in transit and at rest where appropriate, access controls, authentication, logging, role-based permissions, secure development practices, vendor controls, backups, monitoring and staff confidentiality obligations.

No safeguard is perfect. Users should protect account credentials and promptly report suspected unauthorized access.

15. Privacy and security incidents

We maintain processes to investigate suspected privacy and security incidents. Where PIPEDA applies, we will assess whether a breach of security safeguards creates a real risk of significant harm, make any required report to the Office of the Privacy Commissioner of Canada, notify affected individuals as required, and keep required breach records.

16. Access, correction and privacy choices

Subject to legal exceptions, you may request access to personal information we hold about you and information about its use and disclosure. You may also ask us to correct inaccurate or incomplete personal information.

We may need to verify your identity before responding. PIPEDA generally requires a response to an access request within 30 days, subject to permitted extensions and exceptions.

You may also request account closure, withdraw consent where permitted, change certain account settings, or unsubscribe from marketing messages. Some information may need to be retained despite an account-closure request where required or permitted by law.

17. Children and minors

JusticeChamp is not intended for children under 18 and we do not knowingly invite minors to submit legal-matter information through the Platform. If we learn that we collected personal information from a minor contrary to this Policy, we will take appropriate steps to address it.

18. Links and third-party services

The Platform may link to independent law firms, courts, government sites or other third-party services. Their privacy practices are governed by their own policies. A link does not mean SolonIQ controls or endorses a third party’s privacy practices.

19. Changes to this Privacy Policy

We may update this Policy as our services and legal obligations evolve. We will post the current version and effective date. For material changes, particularly changes involving new uses or disclosures of sensitive personal information, we will provide additional notice and obtain any consent required by law before the change applies.

20. Complaints

If you have a concern about our privacy practices, contact the Privacy Officer first so we can investigate and respond. You may also have the right to complain to the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

21. Contact

Privacy Officer
SolonIQ Inc.
[BUSINESS ADDRESS]
Email: [PRIVACY EMAIL]
Support: [SUPPORT EMAIL]